Everyone agrees that small and medium enterprises are the backbone of the South African economy. But the reality on the ground tells a different story – too many small businesses are still running on spreadsheets and WhatsApp, locked out of the tools that could help them compete.
In this episode of TCS+, TechCentral editor Duncan McLeod is joined in-studio by two members of the recently established Vodacom Business advisory board: Sannesh Beharie, managing executive of SME and mobile products at Vodacom Business, and Andrew Fulton, co-founder of data analytics firm Eighty20, a Vodacom Business partner.
Vodacom Business set up its advisory board last year to bridge the gap between enterprise-grade technology and the small businesses that need it most, bringing together tech leaders and external specialists to help companies – as well as SMEs – navigate digital transformation.
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In the conversation, McLeod, Beharie and Fulton dig into what’s actually stopping small businesses from going digital, whether bundled connectivity and cloud offerings are genuinely good for SMEs or just a polite way of locking them in, and where AI fits into the picture for a 20-person business in South Africa.
They also tackle how Vodacom Business positions itself against the likes of AWS, Google and Microsoft in the SME market, where a small business owner should spend their first R10 000/month on tech, and the most common mistakes SMEs make when they do invest in technology.
Don’t miss the discussion on what a genuinely SME-first solution looks like – and whether the tech industry is guilty of designing for corporates and simply shrinking solutions down for smaller businesses.
Listen to this episode of TechCentral’s TCS+
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