Users were struggling to access the FNB app on Friday as Black Friday coincided with pay day for many South Africans.
A presumed surge in online activity from Black Friday shopping coinciding with usual pay day activity appears to have toppled FNB’s banking app, with FNB-related complaints on incident monitoring website Downdetector spiking shortly before 10am.
When TechCentral attempted to log into the smartphone app, a “request cannot be processed” error popped up and the publication was unable to confirm an order placed online, forcing it to abandon the purchase.
TechCentral has contact FNB for a statement regarding the issue and will update this article as soon as one is received. — (c) 2025 NewsCentral Media
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