MAIN PURPOSE OF JOB:
A Technician at this level is suitably qualified and experienced (to the Company’s standard) to install & maintain domestic alarm systems as well as perform on-site programming and testing of such systems. This technician can also perform basic fault finding and install radio communication devices.
JOB REQUIREMENTS & OTHER ATTRIBUTES:
Valid driver’s licence essential
Must be PSIRA registered (Grade C)
Knowledge of Listener advantageous
Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
Basic Knowledge of CCTV, Intercom systems and access control advantageous
Able to work standby as per duty sheet
DUTIES
Conduct service calls / maintenance and repairs of alarms
Program alarm panels
Complete handovers and quotations
Complete invoices and job cards after every service call
Complete links up for new clients
Re-programme alarm systems when the current alarm was part of a takeover
Treat all clients with respect
Always ensure neatness and in full uniform
Assist with any problems or complaints
Ensure the vehicle assigned to you is roadworthy and clean
Check and inspect the vehicle thoroughly before leaving the office/hub
Ensure the vehicle assigned to you is roadworthy and clean
Check and inspect the vehicle thoroughly before leaving the office/hub
Report all faults to the Senior Supervisor, Installations
Complete daily drive sheets
Complete job reports and technical invoices
Quote clients on upgrades
Conduct vehicle, electrical and ladder inspection checks and give feedback to the manager
Complete a stock control check
Keep the company vehicle clean and tidy
QUALIFICATIONS & EXPERIENCE:
Matric
Minimum 3-5 years’ experience as an alarm technician
Previous programming, wiring, installations and fault-finding experience
POSITION: HYBRID TECHNICIAN – Installation & Service
REPORTS TO:
Senior Supervisor, Service
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Apply here
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