Customers expect more than competitive pricing; they want meaningful savings and predictable costs that fit their financial lives.
FNB’s payment bundles, introduced in July 2025, are helping customers save more and bank smarter.
Designed to make everyday banking affordable and predictable, early results show strong adoption and significant savings for customers.
Over the past six months (July to December 2025), FNB has processed 9.8 million real-time payments at no cost to customers, totalling R5.9 billion in value.
Additionally, most customers in low- to middle-income segments are paying less than before, with many saving between R20 and R30 per transaction.
Customer highlights:
- FNB Easy: Nearly 84% of customers now pay less per transaction, with most saving R20.
- FNB Aspire: 86% of customers save per transaction; the largest group saves per transaction.
- FNB Premier: 90% of customers pay less with over 43% saving per transaction.
Christelle Pretorius, CEO of FNB Core Banking, says, “We designed our payment bundles with our customers in mind, bringing clarity, simplicity, and real value to everyday banking. These bundles give customers transparency on their upfront transaction allocations and then apply a capped fee for additional usage, making costs predictable, transparent, and affordable.
Customers expect more than competitive pricing; they want meaningful savings and predictable costs that fit their financial lives. These savings reaffirm how seriously we take affordability, transparency, and genuine value for customers when matters most.”
For Pay and Clear transactions – an electronic payment transaction that transfers funds between bank accounts, clearing in about 60 seconds or less – the bank offers free allocations and a capped ad-valorem fee (maximum transaction fee ), giving customers upfront free usage and lower costs thereafter:
- FNB Easy: R1 000 free allocation
- FNB Aspire: R2 500 free allocation
- FNB Premier: R4 000 free allocation
Beyond these limits, customers pay R10 per R1 000 spent, capped at R50, ensuring transparent pricing.
“This is about more than pricing. It’s about putting customers first by lowering everyday costs and making banking feel more supportive for them. Clarity means that customers can manage their money with confidence, predictability, and efficiency. Customers can now easily understand what they pay for, including real-time payment options and everyday rewards designed around how they live.”
“We believe customers should only pay for what they need. And, in a time where every rand counts, these bundles are designed to ease financial pressure by combining essential services at a fair cost,” she says.
For more information, customers can visit our website at www.fnb.co.za
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