188 The author, Telviva’s Rob Lith Voice is the most unforgiving channel in business communication. It may seem odd to read that because, as we know, before telephones were invented, everything was…
Category: Tech
Sink or swim? Antony Makins on how AI is rewriting the rules of work
137 Artificial intelligence isn’t just changing how work gets done, it’s rewriting the rules of business. Organisations are scrambling to redefine processes and job descriptions, while employees are grappling with new tools…
The hidden drag on South Africa’s mobile networks
155 Opensignal’s Sylwia Kechiche South Africa’s mobile operators are from time to time recognised by global network experience specialist Opensignal for the quality of their networks. However, compared to their market-leading counterparts…
Binance invests heavily in compliance amid crypto boom
184 Binance’s Noah Perlman Binance, the world’s leading cryptocurrency exchange, has highlighted the progress it continues to make in strengthening compliance and regulatory excellence, reinforcing its role as a pioneer in building…
Capitec’s new AI tool knows your problem before you explain it
181 Capitec CIO Andrew Baker Capitec has launched an AI-powered tool for its contact centre that it says reduces call handling times by up to 18% by giving agents real-time context about…
Andy Higgins to move into new role at Bob Group
177 Outgoing Bob Group MD Andy Higgins South African e-commerce platform Bob Group has appointed Anita Erasmus as CEO designate as the company looks to capitalise on the rapid growth of online…
MultiChoice pulls the plug on Showmax
155 MultiChoice Group has announced it will discontinue Showmax, drawing a line under one of Africa’s most expensive and ambitious streaming experiments. The decision brings to an end a platform that was…
Apple just dropped a bomb on the Windows world
200 Apple’s new MacBook Neo The new MacBook Neo, announced by Apple late on Wednesday, is not a machine designed for power users. It certainly won’t replace anyone’s MacBook Pro or high-end…
Malicious insider threats surging in South Africa, new study finds
173 South African organisations are reporting higher rates of malicious insider activity than the global average, with nearly half saying deliberate data theft by employees has increased over the past year, according…
Apple’s M5 MacBook models launched
194 Apple’s new M5-powered MacBook Pro Apple has unveiled updated MacBook Air and MacBook Pro models, featuring its latest M5-series chips and bigger base storage, in a bid to lure buyers in a…