43 TRUENAV, one of the leading VoIP service providers in South Africa, has announced the rollout of WhatsApp business calling, a powerful solution that allows contact centres to make and receive verified…
Category: Tech
How banks are turning first-party data into real media value
63 Retailers, telcommunications operators and banks in South Africa have been sitting on some of the most valuable media inventory in the country: their own customer channels. Logged-in apps, secure web portals,…
Why Black Friday is the ultimate CX stress test
47 Black Friday is firmly established as one of retail’s biggest events – and a major CX test. For businesses, getting it right is key to protecting trust and strengthening customer relationships….
Takealot bets on festive boom to deliver first full-year profit
43 Tessa Ackerman South Africa’s largest e-commerce group, Takealot, expects to be profitable at the end of its financial year in March 2026. This is according to Takealot Group chief financial officer…
how LG Dryer is helping create healthier homes
44 We invest in our well-being in countless ways from the food we eat to the air we breathe. Yet, the starting point for a truly healthy and comfortable home environment is…
Pepkor secures approval to join the sector
43 South African discount retailer Pepkor Holdings has received regulatory approval to establish a banking presence, it said on Tuesday, as it expands beyond retail and basic financial services. Pepkor said in…
Pepkor tightens its grip on South Africa’s prepaid phone market
38 JSE-listed discount retailer Pepkor Holdings’ lead as the distributor of the most prepaid handsets sold in South Africa continues to expand. In the company’s report for the year ended 30 September,…
Off-grid, ultra-fast EV charging coming to the N3
42 Zero Carbon Charge has broken ground on two off-grid solar-powered EV stations along the N3 in the Free State and KwaZulu-Natal. They will be the first fully off-grid, solar-powered and ultra-fast…
Canva sets up shop in South Africa
56 Australia-headquartered design software maker Canva has deepened its investment in South Africa, opening a regional office in Johannesburg and expanding its local workforce as part of a wider Africa growth strategy….
Black Star November is here, and it’s Incredible for business
49 If you’re planning tech upgrades for home or work, Black Star November is your cue. From 24 November to 1 December 2025, you’ll find incredible Black Friday deals! Get up to…