52 Black Friday is firmly established as one of retail’s biggest events – and a major CX test. For businesses, getting it right is key to protecting trust and strengthening customer relationships….
Category: Business
R122 195 for a couch on Black Friday?
53 Black Friday is only at the end of this week, but consumers are already making use of the advance discounts before the big day of shopping. The biggest single Black Friday…
Takealot bets on festive boom to deliver first full-year profit
48 Tessa Ackerman South Africa’s largest e-commerce group, Takealot, expects to be profitable at the end of its financial year in March 2026. This is according to Takealot Group chief financial officer…
how LG Dryer is helping create healthier homes
48 We invest in our well-being in countless ways from the food we eat to the air we breathe. Yet, the starting point for a truly healthy and comfortable home environment is…
Black Friday presents growth opportunity for township SMEs
46 ‘Black November’ acts as a stress test, highlighting the importance of preparedness and adaptability for SMEs As the annual shopping event where retailers offer significant discounts to mark the start of…
Pepkor secures approval to join the sector
48 South African discount retailer Pepkor Holdings has received regulatory approval to establish a banking presence, it said on Tuesday, as it expands beyond retail and basic financial services. Pepkor said in…
Pepkor tightens its grip on South Africa’s prepaid phone market
43 JSE-listed discount retailer Pepkor Holdings’ lead as the distributor of the most prepaid handsets sold in South Africa continues to expand. In the company’s report for the year ended 30 September,…
Gauteng makes around R1 billion in one weekend, thanks to the G20
46 Panyaza Lesufi confirmed that most hotels in the province were fully booked, and tourist attractions were also busy. Apart from promises made by leaders from around the world to pour support…
Off-grid, ultra-fast EV charging coming to the N3
47 Zero Carbon Charge has broken ground on two off-grid solar-powered EV stations along the N3 in the Free State and KwaZulu-Natal. They will be the first fully off-grid, solar-powered and ultra-fast…
Canva sets up shop in South Africa
61 Australia-headquartered design software maker Canva has deepened its investment in South Africa, opening a regional office in Johannesburg and expanding its local workforce as part of a wider Africa growth strategy….