143 The author, Telviva’s Rob Lith Voice is the most unforgiving channel in business communication. It may seem odd to read that because, as we know, before telephones were invented, everything was…
Category: Business
Alexander Forbes website struggles after more than 100 000 two-pot withdrawals in 5 days
120 More than 100 000 people have made withdrawals from the Alexander Forbes website since 1 March, causing technical issues There has been a surge in two-pot pension withdrawals, causing technical issues…
Sink or swim? Antony Makins on how AI is rewriting the rules of work
107 Artificial intelligence isn’t just changing how work gets done, it’s rewriting the rules of business. Organisations are scrambling to redefine processes and job descriptions, while employees are grappling with new tools…
The hidden drag on South Africa’s mobile networks
117 Opensignal’s Sylwia Kechiche South Africa’s mobile operators are from time to time recognised by global network experience specialist Opensignal for the quality of their networks. However, compared to their market-leading counterparts…
Spar chair Mike Bosman shares inside story of shock CEO departure
142 Spar Group chair Mike Bosman has shared additional details and context around the “sudden’ departure of CEO Angelo Swartz at the end of February. Speaking at the group’s AGM on Wednesday,…
Binance invests heavily in compliance amid crypto boom
154 Binance’s Noah Perlman Binance, the world’s leading cryptocurrency exchange, has highlighted the progress it continues to make in strengthening compliance and regulatory excellence, reinforcing its role as a pioneer in building…
Capitec’s new AI tool knows your problem before you explain it
138 Capitec CIO Andrew Baker Capitec has launched an AI-powered tool for its contact centre that it says reduces call handling times by up to 18% by giving agents real-time context about…
Andy Higgins to move into new role at Bob Group
140 Outgoing Bob Group MD Andy Higgins South African e-commerce platform Bob Group has appointed Anita Erasmus as CEO designate as the company looks to capitalise on the rapid growth of online…
SA could be a big loser in Middle East conflict: Oil surges, stronger dollar hits rand
117 South Africa imports all of its oil. The country pays in dollars, but uses the rand. South Africa is not in any way involved in the ongoing Middle East conflict; however,…
MultiChoice pulls the plug on Showmax
123 MultiChoice Group has announced it will discontinue Showmax, drawing a line under one of Africa’s most expensive and ambitious streaming experiments. The decision brings to an end a platform that was…