37 After years of structural issues, Edgars’ new strategy centres on smaller stores, improved margins and reduced credit exposure. Edgars has cut more than 100 000m² from its national footprint in a…
Category: Business
Your guide to navigating festive finances
44 Festive online shopping (Picture: iStock) The festive season can be testing for even financially disciplined consumers, and by the time South Africans return to work, many will have spent more than…
TRUENAV launches WhatsApp business calling for contact centres
46 TRUENAV, one of the leading VoIP service providers in South Africa, has announced the rollout of WhatsApp business calling, a powerful solution that allows contact centres to make and receive verified…
How banks are turning first-party data into real media value
67 Retailers, telcommunications operators and banks in South Africa have been sitting on some of the most valuable media inventory in the country: their own customer channels. Logged-in apps, secure web portals,…
How to make the most of your FNB Easy account to help you stretch your rands
46Bread, groceries, data, and healthcare vouchers among the benefits delivered to FNB Easy customers nationwide. Times are tough, and every rand must stretch further these days. Groceries, school expenses, taxi fare, medical…
Why Black Friday is the ultimate CX stress test
51 Black Friday is firmly established as one of retail’s biggest events – and a major CX test. For businesses, getting it right is key to protecting trust and strengthening customer relationships….
R122 195 for a couch on Black Friday?
49 Black Friday is only at the end of this week, but consumers are already making use of the advance discounts before the big day of shopping. The biggest single Black Friday…
Takealot bets on festive boom to deliver first full-year profit
46 Tessa Ackerman South Africa’s largest e-commerce group, Takealot, expects to be profitable at the end of its financial year in March 2026. This is according to Takealot Group chief financial officer…
how LG Dryer is helping create healthier homes
46 We invest in our well-being in countless ways from the food we eat to the air we breathe. Yet, the starting point for a truly healthy and comfortable home environment is…
Black Friday presents growth opportunity for township SMEs
45 ‘Black November’ acts as a stress test, highlighting the importance of preparedness and adaptability for SMEs As the annual shopping event where retailers offer significant discounts to mark the start of…