Call Centre Agent – Learnership x40 positions
Reference Number: HCH-2142
Here’s what you can expect to be doing in the role:
- Obtain a Call Centre qualification over 12 months of your learnership program
- All your training will be scheduled during the 12 months of your learnership program
- Continuous feedback and coaching to set you up for success
- Progressively working towards achieving sales objectives and revenue targets
- Ensure that the agreed sales and revenue targets are achieved in line with business requirements
- Meet operational and quality efficiencies
- Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
- Provide an exceptional customer experience
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
- Matric/Grade 12 (Inclusive of Mathematics or Mathematics Literacy)
- 0 -2 years working experiences
- Clear criminal record
- Computer Literacy advantageous
A little about who you are:
- Effective communicator
- Tenacity
- Determined
- Have problem solving ability
- Self-Motivated
- Eagerness and willingness to learn and grow
- Good work ethic
Benefits
- Earn a monthly stipend
- Obtain a Call Centre qualification
- Creative agile work environment
- Café and lounge area
- Staff restaurant with a variety of healthy meal options
Documents Required
- Updated CV
- Certified copy of ID (not older than 3-months)
- Certified Matric Certificate (not older than 3-months)
Location : Southern Suburbs (Cape)
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