NEWS
Home affairs suspends issuing of IDs and passports due to power outage
The Department of Home Affairs says it is unable to issue ID cards, passports, and temporary IDs due to a power outage at its back office in Pretoria on Tuesday.
“The Department of Home Affairs would like to inform citizens and clients that it has experienced a power failure at its back-office in Pretoria. All applications that are live capture like smart ID Cards and passports cannot be issued without first being cleared in this back-office,” said Home Affairs Minister Aaron Motsoaledi’s spokesperson Siya Qoza.
The disruption affected all branches nationwide.
Spokesperson Siyabonga Qoza says services that are not affected are the birth, marriage, and death services.
“The back office has got a generator and four Uninterrupted Power Supplies (UPS) which work as a backup. Unfortunately, the power damage also affected the UPS when the generator tried to kick off.
Technicians are working around the clock to ensure that services are speedily restored.”
Qoza says the services are expected back on Wednesday.
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