MiWay Sales Agent
Responsible for contacting clients according to specified campaigns and scripts to query outstanding payments and escalate to the next level of collection if required. May provide customers with essential and information regarding products and services. Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.
Duties and responsibilities
– Relevant Duties
Qualification and Experience
Grade 12 with 1 to 2 years related experience.
Knowledge and Skills
Undertake Outbound Tele-Sales
Service inbound client queries, requests
Administration and processing
Quality, Compliance and Accreditation
Personal Attributes
Communicates effectively – Contributing dependently
Situational adaptability – Contributing dependently
Action orientated – Contributing dependently
Persuades – Contributing dependently
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Being resilient – Contributing dependently
Collaborates – Contributing dependently
Cultivates innovation – Contributing dependently
Customer focus – Contributing independently
Drives results – Contributing dependently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
Apply here
Location: Johannesburg, Gauteng, South Africa
Company: Sanlam Group
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