SRD applicants must use registered personal mobile numbers

SASSA Update: SRD applicants must use registered personal mobile numbers

Zuko Komisa

• SASSA is mandating COVID-19 SRD grant applicants to use a cell phone number registered in their own name to finalise their R370 application.
• The personal mobile number and matching banking details are essential for mandatory verification; failure to verify means no grant payment.
• This requirement is crucial to ensure the grant is paid to the correct person and serves as a key measure to combat fraudulent activity.

The South African Social Security Agency (SASSA) has issued a vital reminder, urging all applicants for the COVID-19 Social Relief of Distress (SRD) grant (R370) to ensure they use a mobile phone number registered explicitly in their own name when submitting their official application.

In a statement released on Thursday, the Agency emphasised that both the applicant’s personal mobile number and banking details are essential for the grant process.

Using a personal, verified mobile number is critical for successful verification and monitoring of the application, allowing applicants to receive vital notifications—including those required for a mandatory verification process.

Failure to complete this verification will result in an unsuccessful application and no payment.