Intellecom – call center agent

Candidates will contribute to our organizations success by bringing their exceptional customer service experience to our customers.

Job Description:

• Support customer calls with their inquiries
• Update customer information in the system as required.
• Remain calm and focused on meeting customers’ needs in confrontational situations
• Candidate must be committed, self-motivated, and able to work effectively with minimal supervision and direction.

Required Qualifications:

• Excellent oral and written communication skills
• Excellent decision making and multitasking skills
• Attention to detail and comfortable working in a fast paced environment
• Proficiency using Microsoft Office applications, particularly Excel
• High energy with a positive attitude and a team player
• Experience and/or qualification within the financial sector, bank or a leasing company is desirable

Employee Benefits:

• Starting from R15, 500 a month minimum
• Great growth opportunities
• Professional, fast-paced and challenging work environment
• Conveniently located close to public transit.

Work Environment:

As the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains is our commitment to our people. This is why all our customer service positions are remote and can be done from home.

• Remote interview process
• Virtual meetings

Job Type: Full-time

Salary: R15,000.00 per month

COVID-19 considerations:
Remote interview process
Virtual meetings